The Knowledge Cliff.

Government is facing the largest retirement wave in its history. When a 30-year employee walks out the door, decades of undocumented process walks with them. This whitepaper lays out the scope of the problem, why every existing fix fails, and the capture model that actually works.

• Why 42% of a senior role’s knowledge is never written down
• The real cost of replacing institutional memory
• Why self-documentation and exit interviews fall short
• The embedded-specialist capture model, end to end